In a world of fierce competition, many companies are finding it difficult to keep the customers satisfied and engaged, although that is a must if the company would like to increase the lifetime value of the customers.
At cxLoyalty, we are passionate about delivering the best possible customer experiences. No matter where you are in the evolution of your brand and customer engagement journey, we can help. Whether you want to offer your customers ease of mind by providing Concierge Service or you want to reward your customers by offering access to special events & experiences, we can draw upon our industry-leading network of suppliers within entertainment and leisure to add that little additional value to your loyalty program.
With our Concierge Service, customers can enjoy the convenience of having a team of experts with the knowledge and the network to help them in their everyday lives. Whether the customers want our help to make travel arrangements and book hotel rooms or transfer from the airport, or they want us to arrange for flowers to be delivered abroad, we are here to help.
In many cases our concierge team can also get the customers exclusive access.
Among other things, they can help you get:
– tickets to sold out events
– a table at popular restaurants
– access to high-end nightclubs
– tickets to sporting events like Premier League or La Liga football matches
‘For most of the customers we help, time is priceless. They live very busy lives and our concierge service helps them free up precious time by researching and booking on their behalf’, says Rikard af Sandeberg, Managing Director cxLoyalty International Denmark & Norway.
Here is what a couple of the customers think about our concierge service:
‘You have done a brilliant job and I am very pleased with the service.’
‘Thanks a lot, absolutely beautiful! We are very much looking forward to New Year in NYC. Thanks for the great help with this!’
‘I was so happy when Concierge confirmed that they could arrange tickets to the sold-out concert on Saturday in Copenhagen!’
‘We know that every client wants to stand out and deliver a special service to their customers. That is why we now provide three versions of our concierge service, making it available in a premium, light and business version. Get in touch with us today and let us help you add that extra value in the daily lives of your customers or employees’, says Rikard af Sandeberg.